Gemma Taylor Health & Fitness understands that your privacy is important to you and that you care about how your personal data is used. I respect and value the privacy of everyone who visits this website, www.gemmataylorhealthfitness.co.uk (“My Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with my obligations and your rights under the law.

 

Please read this Privacy & Cookie Policy carefully and ensure that you understand it. Your acceptance of this Privacy & Cookie Policy is requested in order to use this site.

 

1.               Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

 

“Cookie”	means a small text file placed on your computer or device by My Site when you visit certain parts of My Site and/or when you use certain features of My Site. Details of the Cookies used by My Site are set out in Part 14, below; and
“Cookie Law”	means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2.               Information About Me

My Site is owned and operated by Gemma Taylor Health & Fitness, a sole trader business.

 

3.               What Does This Policy Cover?

This Privacy & Cookie Policy applies only to your use of My Site. My Site may contain links to other websites. Please note that I have no control over how your data is collected, stored, or used by other websites and I advise you to check the privacy and cookie policies of any such websites before providing any data to them.

 

4.               What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

5.               What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which I will always work to uphold:

a)               The right to be informed about my collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact me to find out more or to ask any questions using the details in Part 15.

b)               The right to access the personal data I hold about you. Part 13 will tell you how to do this.

c)               The right to have your personal data rectified if any of your personal data held by me is inaccurate or incomplete. Please contact me using the details in Part 15 to find out more.

d)               The right to be forgotten, i.e. the right to ask me to delete or otherwise dispose of any of your personal data that I hold. Please contact me using the details in Part 15 to find out more.

e)               The right to restrict (i.e. prevent) the processing of your personal data.

f)                The right to object to me using your personal data for a particular purpose or purposes.

g)               The right to withdraw consent. This means that, if I am relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h)               The right to data portability. This means that, if you have provided personal data to me directly, I am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask me for a copy of that personal data to re-use with another service or business in many cases.

i)                 Rights relating to automated decision-making and profiling. I do not use your personal data in this way.

For more information about my use of your personal data or exercising your rights as outlined above, please contact me using the details provided in Part 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data I hold about you changes, please keep me informed as long as I have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about my use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. I would welcome the opportunity to resolve your concerns myself, however, so please contact me first, using the details in Part 15.

 

6.               What Data Do You Collect and How?

Depending upon your use of My Site, I may collect and hold some or all of the personal and/or non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about my use of Cookies and similar technologies. I do not collect personal data relating to children and/or data relating to criminal convictions and/or offences.

 

Data Collected	How I Collect the Data
Identity Information including name, date of birth, gender.	Via the form you complete on Gymcatch when you a sign up as a client. You subscribe to a newsletter.
Contact information including address, email address, telephone numbers.	Via the form you complete on Gymcatch when you a sign up as a client. You subscribe to a newsletter.
Profile information including purchase history, personal interests.	Gymcatch and Stripe records. Questionnaires used in courses you sign on to.
Health information including health history, current health and medical conditions.	Via the PARQ that you complete as a client. Questionnaires used in courses you sign on to.
Business information including business name and address.	Contract between corporate client and myself.

7.               How Do You Use My Personal Data?

Under the Data Protection Legislation, I must always have a lawful basis for using personal data. The following table describes how I will use your personal data, and my lawful bases for doing so:

 

What I Do	What Data I Use	My Lawful Basis
Registering you as a Client.	Name, date of birth, gender, contact details, health information.	Contract. Legal obligation/compliance.
Providing and managing your records.	Name, date of birth, gender, contact details, health information. PARQ.	Contract. Legal obligation/compliance.
Providing and managing your access to My Site.	Cookies.	Consent. Legitimate interest – providing the best possible site experience for you. Legal compliance.
Administering My Site.	Cookies.	Consent. Legitimate interest – providing the best possible site experience for you. Legal compliance.
Administering my business.	Name, contact details.	Contract. Legal obligation/compliance. Consent.
Supplying services to you.	Name, contact details. Health information	Contract. Legal obligation/compliance.
Personalising and tailoring my services for you.	Name, health details, personal interests.	Contract. Legal obligation/compliance.
Communicating with you.	Name, email address, phone number, address.	Contract.
Supplying you with information by email that you have opted-in-to (you may opt-out at any time by unsubscribing to emails).	Email address, name.	Consent. Legitimate Interest – informing you off items that may interest/benefit you.

 

With your permission and/or where permitted by law, I may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or text message with information, news, and offers on my services. You will not be sent any unlawful marketing or spam. I will always work to fully protect your rights and comply with my obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. I will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

Third Parties (including Squarespace, Gymcatch, Stripe, Google reCAPTCHA, Facebook, Twitter, LinkedIn, YouTube, GoogleMail, Zoom) whose content may appear on My Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that I do not control the activities of such third parties, nor the data that they collect and use themselves, and I advise you to check the privacy and cookie policies of any such third parties.

I will only use your personal data for the purpose(s) for which it was originally collected unless I reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If I do use your personal data in this way and you wish me to explain how the new purpose is compatible with the original, please contact me using the details in Part 15.

If I need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, I will inform you and explain the legal basis which allows me to do so.

In some circumstances, where permitted or required by law, I may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

 

8.               How Long Will You Keep My Personal Data?

I will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

 

Type of Data	How Long I Keep It
Identity Information including name, date of birth, gender.	As long as you remain a client, and 7 years from the time you cease to be a client. If you register interest but do not become a client – 30 days. Non-clients (Email only) – until you unsubscribe/request I no longer email you.
Contact information including address, email address, phone number.	As long as you remain a client, and 7 years from the time you cease to be a client. If you register interest but do not become a client – 30 days.
(Corporate clients only) Business information including business name and address. Contact email address.	7 years if I provide a service to you. Until you unsubscribe/request that I no longer email you.
Profile information including purchase history.	As long as you remain a client, and 7 years from the time you cease to be a client.
Health information / PARQ / questionnaire, test results / lifestyle interests.	As long as you remain a client, and 7 years from the time you cease to be a client.

 

9.               How and Where Do You Store or Transfer My Personal Data?

I will store most of your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

I store some of your personal data (name and email address, if you have subscribed to a newsletter) in countries outside of the UK (namely the US). These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation.

I will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.

 

The security of your personal data is essential to me, and to protect your data, I take a number of important measures, including the following:

·        limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;

·        procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where I am legally required to do so.

·        Secure password protected cloud storage.

 

10.            Do You Share My Personal Data?

I will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

I may sometimes contract with the following third parties to supply certain services.

 

Recipient	Activity Carried Out	Sector	Location
Gymcatch	To provide services, manage your account, resolve payment issues	Health & fitness provider	UK
Stripe	Check any payment problems	Finance handler	UK / Global

 

If any of your personal data is shared with a third party, as described above, I will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, my obligations, and the third party’s obligations under the law, as described above in Part 9.

If any personal data is transferred outside of the UK, I will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.

If I sell, transfer, or merge parts of my business or assets, your personal data may be transferred to a third party. Any new owner of my business may continue to use your personal data in the same way(s) that I have used it, as specified in this Privacy & Cookie Policy.

In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if am involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

11.            How Can I Control My Personal Data?

11.1        In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via My Site, you may be given options to restrict my use of your personal data. In particular, I aim to give you strong controls on my use of your data for direct marketing purposes including the ability to opt-out of receiving emails from me which you may do by unsubscribing using the links provided in my emails.

11.2        You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

 

12.            Can I Withhold Information?

You may access My Site without providing any personal data at all. However, to use all features and functions available on My Site you may be required to submit or allow for the collection of certain data.

You may restrict my use of Cookies. For more information, see Part 14.

 

13.            How Can I Access My Personal Data?

If you want to know what personal data I have about you, you can ask me for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email address shown in Part 15.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover my administrative costs in responding.

I will respond to your subject access request within 21 days and, in any case, not more than one month of receiving it. Normally, I aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date I receive your request. You will be kept fully informed of my progress.

 

14.            How Do You Use Cookies?

My Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by my site and are used only by my site. I use Cookies to facilitate and improve your experience of My Site and to provide and improve my services.

By using my Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than me. Third-party Cookies are used on My Site for analytics, service provision and security. For more details, please refer to the table below. These Cookies are not integral to the functioning of My Site and your use and experience of My Site will not be impaired by refusing consent to them.

All Cookies used by and on My Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up cookie banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling me to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of My Site may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.

Certain features of My Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that My Site may not work properly if you do so. I have taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party Cookies may be placed on your computer or device:

 

Name of Cookie	Purpose	Strictly Necessary
_dd_cookie_test	Tests if cookies are supported	yes
_dd_s	Tracks browser errors	yes
_dd_site_test	Tests if cookies are supported	yes
Crumb	Prevents cross-site request forgery	yes
Test	Investigates whether the browser supports cookies and prevents errors	yes
Squarespace-announcement bar	Prevents the announcement bar from displaying if a visitor dismisses it	Yes
Squarespace-likes	Shows when you’ve already ‘liked’ a blog post	yes
Squarspace-popup-overlay	Prevents the promotional pop-up from displaying if a visitor dismisses it	Yes
Squarespace-video-player-options	Remembers video player selected preferences for videos	No
Ss_cookieAllowed	Remebers if a visitor agreed to placing analytics cookies on their browser if site is restricting the placement of cookies	yes

 

 

If you choose to become a client of mine, and go through to my booking page, you will be directed to another website – Gymcatch, who use Stripe to take payments, and enable Zoom to provide certain services. For information these 3^rd party sites collect and to see what cookies they place on your device, please see their privacy and cookie policies.

 

 

My Site uses analytics services provided by Squarespace. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling me to better understand how My Site is used. This, in turn, enables me to improve My Site and the services offered through it.

The analytics service used by My Site use Cookies to gather the required information. You do not have to allow me to use these Cookies, however whilst my use of them does not pose any risk to your privacy or your safe use of My Site, it does enable me to continually improve My Site, making it a better and more useful experience for you.

The analytics service used by My Site use the following Cookies:

 

Name of Cookie	First / Third Party	Provider	Purpose
Ss_cid	first	Squarespace	Identifies unique visitors and tracks a visitor’s sessions on a site
Ss_cpvisit	first	Squarespace	Identifies unique visitors and tracks a visitor’s sessions on a site
Ss_cvisit	first	Squarespace	Identifies unique visitors and tracks a visitor’s sessions on a site
Ss_cvr	first	Squarespace	Identifies unique visitors and tracks a visitor’s sessions on a site
Ss_cvt	first	Squarespace	Identifies unique visitors and tracks a visitor’s sessions on a site

 

In addition to the controls that I provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access My Site more quickly and efficiently.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

 

15.            How Do I Contact You?

To contact me about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Gemma Taylor):

Email address: gemma@gemmataylorhealthfitness.co.uk.

Telephone number: 07904866902.

Postal Address: 41 West Street, Blaby, Leicester, LE8 4GY, UK.

 

16.            Changes to this Privacy Policy

I may change this Privacy & Cookie Policy from time to time. This may be necessary, for example, if the law changes, or if I change my business in a way that affects personal data protection.

Any changes will be immediately posted on My Site and you will be deemed to have accepted the terms of the Privacy & Cookie Policy on your first use of My Site following the alterations. I recommend that you check this page regularly to keep up-to-date. This Privacy & Cookie Policy was last updated on 05/05/2023.

 

17.            Attribution

This Privacy Policy has been created using a document template from www.simply-docs.co.uk.