As an individual it is your responsability to ensure you understand and agree with these terms and conditions before making a payment and starting your session(s)…

All sales final.

All GTHF packages and purchases are non-refundable and non-transferrable. 

All purchases must be used within stated validity periods.

Full payment must be received prior to start of first session.

Cancellation policies exist, and are stated below.

Please check the terms and conditions of each package you purchase.

Bookings.

All bookings must be made in advance.

Booking for classes and courses is via my Acuity Scheduling page, please note individual class/course booking time opening/deadlines.

Bookings for workshops are via Gemma and either an Acuity Scheduling or a Stripe payment link.

Bookings for 1:1 sessions should be made directly with Gemma as soon as possible.

All payments must be received in full before the start of the session.

Most payments are made via a Stripe payments link, which requires card payment.

Cancellation Policy.

There is no liability to the trainer if she cancels an agreed session with at least 24 hours notice.

Classes: 

Your booking for class may be cancelled without penalty if at least 24 hours notice is given. A refund will be given in the form of a bundle - a gift of 1 free class of the same kind. You may use your refund to book onto another class (within the valid timescale). No actual money will be refunded.

If less than 24 hours notice is given the class remains chargeable, and will not be refunded or transferred. 

If GTHF has to cancel your class for any reason with less than 24hr notice you will not be charged and gifted 1 free class.

1:1 & 2:1 Sessions: 

There will be no charge incurred for any sessions cancelled for any reason if at least 24 hours notice is given. You may reschedule your booking (subject to availability and within the valid timescale). If cancelling a session within less than 24 hours of the arranged time for ANY reason then a full charge will apply.

If GTHF has to cancel your session for any reason with less than 24hr notice you will not be charged, your booking will be rescheduled with you, and you will be gifted 1 free session. 

Subscriptions:
For individual sessions booked within your subscription the above terms and conditions apply. Cancellation of a subscription requires one full calendar month notice.

Workshops & Courses:
No cancellations or refunds. You are committed to the entire course or workshop once booked on.

Discovery Sessions:

All new clients are entitled to a discovery session, which is a short, free, no-obligation, taster or discussion, to let a client decide if it's the right course for them. 

1 discovery session per client permitted.

A PARQ/T&Cs form must be completed before the discovery session takes place.

All discovery sessions must be booked directly with Gemma. 

Class size limit.

Private sessions are 1 to 1. Group sizes are determined by the coach/instructor.

Start/End times.

Session times are fixed. If you arrive late, the session will still finish on time. 

Please allow time for traffic/travel if you are attending a session in person; or for logging in and checking equipment if on a zoom session.

Classes and Group Courses: close 2 minutes after the stated start time. No late entries will be admitted (as this disrupts the session for others and you will have missed the essential warm-up), and you will forfeit your payment.

All other 1:1 / 2:1 sessions: GTHF is only required to wait for 15 minutes past the agreed start time. After this GTHF may conclude the session, and the client will forfeit the amount for the session. If the client arrives within the 15 minutes, GTHF will only complete the time left of the original session. No extra time will be given.

Changes to Prices, Product and Schedule.

GTHF products, prices and scheduling may change at any time. 

GTHF will try to give as much advanced notice of any changes as possible where this may affect you.

Price changes will not affect the current sessions you have purchased, but will take effect from your next purchase after the date announced.

Schedules and session time changes will take effect from dates announced.

Products may be added, withdrawn or altered. GTHF will help you adapt to changes as best they can.

GTHF Holidays / Time Out.

I understand that the instructor is entitled to a minimum of 8 weeks of absence every calendar year, and will not be contactable during this time.

Classes/courses/events will be scheduled around these times

Regular personal sessions will be notified at least 3 weeks in advance and sessions that would have taken place during that time will be rearranged to before and/or after the period of absence.

Zoom.

Online zoom sessions will be recorded for insurance purposes, and the recording is kept securely using cloud storage.

Participants will ensure that their device is charged and that the instructor can see them clearly in camera shot.

Please keep other people/animals out of the camera shot, and keep background noise to a minimum.

Social media.

If joining GTHF social media groups, you will only post appropriate comments/messages.

Health.

I understand that my GTHF coach/instructor is not a clinician and cannot treat, diagnose or cure any disease, illness or injury. In all cases, clients should attend sessions with the approval of a trusted medical professional. Please always seek and follow your doctor's advice. 

Liability Waiver

Clients take full responsibility for their own health and any illness or injury that may occur. Clients cannot and will not hold GTHF responsible in the case of accident, injury, or illness during sessions or their own practice.

I understand that my participation in exercise programs, classes or events and any related activity conducted by Gemma Taylor Health & Fitness is voluntary and at my own risk.

I am aware that exercise can be physically stressful and, in certain instances, even result in injury or cause of death. The levels of exercise that I will perform will be at my own pace, based upon my cardiorespiratory fitness, muscular strength, movement capabilities and endurance levels.

I hereby state that I will inform Gemma Taylor Health & Fitness of any symptoms (E.G. fatigue, shortness of breath, chest discomfort, any pain/discomfort/concern for my safety) during my participation in exercise. If I have high blood pressure, diabetes, a heart condition, any existing injury, recent surgery or if I am taking any prescribed medications that could affect my performance, I will inform Gemma Taylor prior to participating in any exercise.

I understand that I will be given instructions on how to perform exercises and use equipment and I will ask the trainer if there is anything I do not understand before starting to exercise. 

Gemma Taylor Health & Fitness will not be liable for any injuries or damage arising from participation in training to the undersigned. It is agreed that GTHF shall not be responsible or liable for articles lost or stolen whilst training/working with Gemma Taylor.

Information.

I agree to fill out my form accurately and honestly before participating in any session, and to keep GTHF informed of any changes and updates to my health requirements and contact details.

Privacy Policy.

I am providing my information for registration to sessions, receiving support, updates, marketing and communications. 

All data is kept securely in password protected cloud storage.

I understand that I can opt out and cancel/remove my data at any time by contacting GTHF.

Marketing & Publicity.

By taking part in any session(s) with Gemma Taylor Health & Fitness (including but not limited to personal training, classes and courses, group training, workshops or events), whether in-person or online via Zoom, you agree that full rights to the use of images resulting from photography/video filming during any sessions, and any reproductions or adaptations of the images can be used to help achieve the aims and objectives of Gemma Taylor Health & Fitness. This might include (but is not limited to), the right to use them in printed and online publicity, social media, press releases, business materials, fundraising, advertising, funding applications or other purposes. 

If you have a specific reason/motive for objecting to this, please express your wishes to Gemma during your first session.

It is the responsibility of the person signing booking and completing the PARQ/T&Cs form to ensure that every participant is aware of these terms and conditions. 

All sales final.

All GTHF packages (courses / workshops) and purchases are non-refundable and non-transferrable. 

All purchases must be used within stated validity periods.

Full payment must be received prior to start of first session.

Cancellation policies exist, and are stated below.

Please check the terms and conditions of each package you purchase.

Bookings.

All bookings must be made in advance with Gemma.

A T&Cs/PARQ form must be completed and received by GTHF in advance of the session date for your booking to go ahead.

Cancellation Policy.

There is no liability to the trainer if she cancels an agreed session with at least 24 hours notice. 

A new date will be arranged as soon as possible to suit both parties.

Workshops / Sessions:

48 hour notice is required to cancel a workshop. 

Less than 48 hrs notice will be charged at 50% of the fee.

Courses:
No cancellations or refunds. You are committed to the entire course once booked on.

Start/End times.

Session times are fixed. If you arrive late, the session will still finish on time. 

Please allow time for logging in and checking equipment if on a zoom session.

Late entries will not be permitted (as this disrupts the session for others and for safety reasons as you will have missed the essential intro/warm-up), and you will forfeit your payment.

GTHF is only required to wait for 15 minutes past the agreed start time. After this GTHF may conclude the session, and the client will forfeit the amount for the session. If the client arrives within the 15 minutes, GTHF will only complete the time left of the original session. No extra time will be given.

If GTHF is late, time will be made up at the end if possible, otherwise a free session will be awarded.

If GTHF doesn't show up, the session will be rescheduled plus a free session will be awarded.

Class size limit.

Group sizes are determined by the GTHF coach/instructor.

This could be dependent on but not limited to things such as: size of venue, ability, activity, goals, equipment required, time.

Changes to Prices, Products and Schedule.

GTHF products, prices and scheduling may change at any time. 

GTHF will try to give as much advanced notice of any changes as possible where this may affect you.

Price changes will not affect the current session/workshop you have purchased, but will take effect from your next purchase.

Products may be added, withdrawn or altered. GTHF will help you adapt to changes as best they can.

GTHF Holidays / Time Out.

I understand that the instructor is entitled to a minimum of 8 weeks of absence every calendar year, and will not be contactable during this time.

Workshops/sessions will be scheduled around these times.

Zoom.

Online zoom sessions will be recorded for insurance purposes, and the recording is kept securely.

Participants will ensure that their device is charged and that the instructor can see them clearly in camera shot.

Please keep other people/animals out of the camera shot, and keep background noise to a minimum.

Appropriate behaviour, language and dress code is expected for all Zoom sessions. Anyone not adhering to session rules will be removed from the session and will forfeit their fee.

Social media.

If joining GTHF social media groups, you will only post appropriate comments/messages.

Correct attire and equipment.

All participants must wear suitable clothing / footwear for their session, and use the correct equipment where required.

If participants are unsure of correct attire or how to use equipment they will ask for advice/help.

Health.

I understand that my GTHF coach/instructor is not a clinician and cannot treat, diagnose or cure any disease, illness or injury. In all cases, clients should attend sessions with the approval of a trusted medical professional. Please always seek and follow your doctor's advice. 

Liability Waiver

Clients take full responsibility for their own health and any illness or injury that may occur. Clients cannot and will not hold GTHF responsible in the case of accident, injury, or illness during sessions or their own practice.

I understand that my/our participation in exercise programs, classes or events and any related activity conducted by Gemma Taylor Health & Fitness is voluntary and at my own risk.

I am aware that exercise can be physically stressful and, in certain instances, even result in injury or cause of death. The levels of exercise that I will perform will be at my own pace, based upon my cardiorespiratory fitness, muscular strength, movement capabilities and endurance levels.

I hereby state that I will inform Gemma Taylor Health & Fitness of any symptoms (E.G. fatigue, shortness of breath, chest discomfort, any pain/discomfort/concern for my safety) during my participation in exercise. If I have high blood pressure, diabetes, a heart condition, any existing injury, recent surgery or if I am taking any prescribed medications that could affect my performance, I will inform Gemma Taylor prior to participating in any exercise.

I understand that I will be given instructions on how to perform exercises and use equipment and I will ask the trainer if there is anything I do not understand before starting to exercise. 

Gemma Taylor Health & Fitness will not be liable for any injuries or damage arising from participation in training to the undersigned. It is agreed that GTHF shall not be responsible or liable for articles lost or stolen whilst training/working with Gemma Taylor.

Information.

I agree to fill out the form accurately and honestly before participation in any session, and to keep GTHF informed of any changes and updates to health requirements and contact details.

Privacy Policy.

I am providing my information for registration to sessions, receiving support, updates, marketing and communications. 

All data is kept securely in password protected cloud storage.

I understand that I can opt out and cancel/remove my data at any time by contacting GTHF.

Both booking form and payment must be completed prior to attending the workshop.

Workshop places are non-transferable and non-refundable. When booking and making payment you are committing to attending the session.

Please check the date/venue details on the payment link description to ensure you are booking onto/paying for the correct workshop.

You agree to abide by the rules and regulations of the workshop and venue.

You agree to adhere to instructions given throughout the workshop.

Workshops will be considered a friendly and supportive environment. Any behaviour deemed not to follow this may result in you being asked to leave early.

Contraindications:

Whilst Laughter Yoga is completely safe for the majority of people, it is not suitable for those with a hernia, bleeding or hemorrhage, in 3rd trimester of pregnancy or had miscarriage, known severe heart disease, chest pain or angina.

Disclaimer & Waiver:

Gemma Taylor cannot and does not profess, nor intend, to diagnose, treat or cure any conditions. Please consult your medical practitioner before attempting new exercises or workout programs. All exercise has risk attached - by joining in with this Laughter Yoga session you do so by your own choice, and acknowledge that you understand this. By performing the exercises in these sessions you agree to release Gemma Taylor Health & Fitness from all liability pertaining to any injury or issues that may arise. Please participate at your own level, if you feel ill or it hurts, stop and seek medical attention. 

By taking part in any session(s) with Gemma Taylor Health & Fitness (including but not limited to personal training, classes and courses, group training, workshops or events), whether in-person or online via Zoom, you agree that full rights to the use of images resulting from photography/video filming during any sessions, and any reproductions or adaptations of the images can be used to help achieve the aims and objectives of Gemma Taylor Health & Fitness. This might include (but is not limited to), the right to use them in printed and online publicity, social media, press releases, business materials, fundraising, advertising, funding applications or other purposes. 

To book a place you confirm you are aged18+. If booking places for other people you are responsible for ensuring they understand and agree to these terms and conditions and that you have provided accurate health and emergency information for them too.

You agree to arrive on time, once the session starts latecomers will not be admitted due to disruption of the session.

Natural mindfulness, or forest bathing, is an extremely slow and quiet activity designed to release stress and take in natural goodness. We learn to experience stillness and silence. Sessions go ahead in all weather conditions, therefore please dress appropriately. Please bring with you a bottle of water, notebook & pen, waterproof sheet, handwipes/sanitiser. Dogs and phones are not permitted.

You agree to abide by the rules and regulations of the session and venue, and agree to adhere to the instructions given throughout the session. Sessions will be considered a friendly, safe, respectful and supportive environment. Any behaviour deemed contrary to this will result in you being asked to leave early without refund.

Gemma Taylor cannot and does not profess nor intend to diagnose, treat or cure any conditions. Please consult your medical professional before attempting new exercise programmes. All exercises have risk attached – by participating in this session you do so of your own choice and acknowledge that you understand this. By performing the exercises in this session, you agree to release Gemma Taylor Health & Fitness from all liability pertaining to any injury or issues that may arise. You agree to participate at your own level and if you feel unwell at any time, stop and seek medical attention.

By participating in any GTHF session, you agree that full rights to the use of any images resulting from photography or video filming during the session, and any reproductions or adaptations of the images can be used to help achieve the aims and objectives of GTHF for marketing and business purposes.

Natural mindfulness / forest bathing sessions are suitable for most people. Please check the event information to determine if this session is suitable for you.

You may be required to walk slowly, stand, sit or lie down for lengthy periods of time on natural surfaces including the ground.

To allow GTHF to provide a safe and beneficial experience, please state any health challenges (e.g. heart, breathing, injuries, diabetes, epilepsy, arthritis, allergies, other, etc.) you have. All information is confidential and stored securely. Please ensure you bring any medication (e.g. inhaler or epipen) with you.

Gemma Taylor Health & Fitness – Terms & Conditions

Booking and Payment options for Pilates Class – Thursdays 10-11am at Blaby Social Centre

Weekly:

Book and pay each week for individual session dates via the GTHF website store: https://www.gemmataylorhealthfitness.co.uk/store

Cost is £8.50 per session.

Cancellations require a minimum of 24hr notice as per general T&Cs.

A PARQ/T&Cs form must be completed before attending a class.

All other general T&Cs remain in place.

4-Week Blocks:

If you know you can definitely attend class 4 weeks in a row, then you have the option to book/purchase a block of 4 sessions.

Purchase a 4-week block via Stripe using this link: https://buy.stripe.com/00wfZhaBkbsA46ucFF7Vm0e

Cost is £30 (10% discount). Or equivalent to buy 3 – get the 4th half price.

This must be used for 4 consecutive weeks in a row, and expires exactly 28 days from date of purchase.

When deciding whether you can do 4 consecutive weeks, please consider if there will be any closed weeks / missing classes. If GTHF has closed a week, it will be the 4 nearest consecutive weeks around this that are counted.  Please check with GTHF if you are unsure before purchasing.

Blocks are non-refundable and non-transferable.

No need to book each week – it will be assumed that you will attend all 4 classes from date of purchase of the 4-week block.

All other general T&Cs remain in place.

A PARQ/T&Cs form must be completed before purchasing a block and attending a class.

Annual Subscription:

GTHF offers 44 classes per year.

An annual subscription charges you for 38 classes per year, which means you can miss up to 6 classes if necessary due to holidays/work/illness/etc without financial loss. A discount of 4.5% per class.

If you happen to attend all 44 classes, it offers you a discount of 13.5% over the year.

The cost of the 38 classes subscription is spread evenly throughout the year in monthly instalments. Note that some months will have more classes than others, but the annual cost remains the same.

Cost is £27 per month via Stripe: https://buy.stripe.com/8x228r38SdAI6eC0WX7Vm0f

Once you start your subscription, it will automatically take monthly instalments on the same date each month.

There is no need to book each week, as it will be assumed that you will attend every class unless you let GTHF know otherwise.

Cancellation of subscription requires a minimum of 1 full month notice.

All other general T&Cs remain in place.

A PARQ/T&Cs form must be completed before subscribing and attending a class, and must be kept up to date.